So you can make a fully informed decision as you consider your training options, this cancellation and refund policy is transparent and featured front and centre here on the Training Page.
This policy is available at the time of booking when you will have the opportunity to formally agree to it. You will also find this policy on your receipt confirmation for convenience.
Please take the time to read this policy carefully. All clients are asked to agree to Spiral Syllabus and Karen Kirkness Yoga Teacher Training terms and conditions upon booking a course or workshop.
In the event of Spiral Syllabus/Karen Kirkness cancelling an event:
You will be offered the option of either a full refund or of being transferred to another workshop or a credit to your Spiral Syllabus account.
In the event you are unable to attend your booked place:
provided you have notified us within the cancellation window (see below), you can receive a refund (less deposit or admin fee). You have the option of being transferred to another workshop or a credit to your Spiral Syllabus account.
Event |
Cancellation Window |
Workshops
|
+60 days before start date refund less 10% admin fee |
200-Hr Training, CPD & Retreats.
|
+90 days before start date refund less non-refundable deposit |
This Cancellation Policy is firm.
Before committing to a course or retreat, please ensure you can attend the in-person dates to ensure you get the most out of your investment. Unfortunately, no refund or transfer can be offered outside of the stated terms and Cancellation Windows. This includes if you are unable to attend due to illness, work, family commitments or any other reason.
Transfer to Another Student
By You – If you cancel an event outside of the cancellation window, no refund will be given. You may assign your booking to a friend at no additional cost. Please arrange the assignation yourselves and notify Karen Kirkness in writing of the change.
By Spiral Syllabus/Karen Kirkness – If the event is full and your place can be transferred to a waitlisted client, you will be offered a refund less a 25% admin fee, or you can choose to have the full amount credited to your Spiral Syllabus account for future bookings – valid for one year.
Noncompletion
If a client does not finish a training course for any reason, Spiral Syllabus will be unable to provide a certificate or graduated status from the training, and event fees cannot be refunded.
Teacher Availability
If a teacher is unable to carry out a training date or retreat due to illness or an emergency, an alternative teacher will be arranged wherever possible. For retreats, it is strongly recommended that participants maintain insurance to cover any cancelled travel and personal expenses, as reimbursements over and above the stated cancellation policy cannot be issued.